Effective Date: Monday, January 1, 2024.

Introduction
ALSEA LOGISTICS LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including air freight, road freight, sea freight, and birds and pets relocation services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect
We may collect and process the following types of information:

Personal Information
– Contact Information: Name, address, email address, phone number.
– Identification Information: Passport number, driver’s license, or other identification documents.
– Financial Information: Payment details, billing address, and transaction history.

Non-Personal Information
– Log Data: IP address, browser type, operating system, and usage data.
– Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance user experience.

How We Use Your Information
We use the collected information for various purposes, including:

– Providing Services: To fulfill and manage your orders, shipments, and relocations.
– Communication: To contact you with updates, notifications, and customer support.
– Payment Processing: To process payments and manage billing.
– Improving Services: To enhance our services, improve user experience, and conduct analytics.
– Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information
We may share your information with third parties under the following circumstances:

– Service Providers: With third-party vendors and service providers who perform services on our behalf.
– Legal Requirements: To comply with legal obligations, court orders, or government requests.
– Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
– Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Security of Your Information
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

– Access: The right to request access to your personal data.
– Rectification: The right to request correction of inaccurate or incomplete data.
– Erasure: The right to request deletion of your personal data.
– Restriction: The right to request restriction of processing your personal data.
– Objection: The right to object to the processing of your personal data.
– Data Portability: The right to request transfer of your personal data to another entity.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date.” You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using our services, you acknowledge that you have read, understood, and agreed to our Privacy Policy.